As in any healthy business, change is necessary. Today, changes in business come faster than ever before, and businesses need to stand ready. One of the most important visions I had for the NACC was to become more relevant for the next generation of leaders. I’m happy to say that with great teamwork, our YPN is pushing towards 100 Members vs. the 15 that we had back in 2014.
Another vision was improving technology. We needed our communication and program offerings to align more with the 21st century vs. the 20th century. As of this past January, we hit our goal of raising more than $250,000 to improve and enhance our antiquated technology. This will improve internal and external communication along with enhancing operating efficiencies to provide better service to our Members.
Putting members first was a necessary focus. It’s very easy in a membership organization to do what has always been done. In my humble opinion that’s dangerous. You can’t have a hundred-year-old organization doing the same thing today as it was doing in 1913! It goes back to my first goal of being relevant. We’ve dedicated ourselves to listening more closely to our members by creating more opportunities to connect. Further, with surveys we’ve gained clarity on what we’re missing and what we needed to do better. This process will never end, and it shouldn’t.
The “less is more” approach has been crucial for the NACC. In other words, offering 400 events a year is not something to be proud of if they’re not positively impacting our Members success. Year after year we evaluate what we’re offering and believe that the shift to less programming with greater quality has been well received.
There have been decisions made that haven’t been popular while others, (think Toast to Our Members) that have been. The “Toast” is a great example of a Member first event. But running a business which the NACC is, means making hard decisions for the betterment of the organization and its members. If we’re not giving you our best, we can’t remain a viable organization.
There are so many things that I’m proud of, but nothing happens without the assist of a great team and great board. Given that the NACC foundation is as strong as it has ever been, and our goals accomplished, it’s time to let the next leader come in and carry the organization into a bright future.
It’s important to know when it’s time to leave and well, I’m ready, and so is the organization. If the support you all have given me over the past six years is any indication of what the next CEO will experience, he or she can’t help but succeed.
If you or someone you know may be a great candidate click here for more information.
Thank you all for the opportunity and privilege of leading the NACC.