Slone Solutions LLC
Client Engagement Specialist
Holly O’Donnell combines over 20 years of consulting and training expertise to speaking engagements, team building sessions and consulting opportunities. International Leadership and motivational speaker proficient in client engagement, Holly’s career has been influenced by working with the Lincoln Motor Company, Walt Disney World, Mandalay Resort Group, Benchmark Hospitality, and Dale Carnegie Training. She brings versatility to speak to multiple industries and has spoken to thousands of audiences. A dynamic professional with a proven background in training and development, she is engaging, thought-provoking, and recognized as a top trainer for Dale Carnegie.
DISC certified, Holly simplifies the psychological approach of communication and interpersonal skills, helping clients gain perspective into how we hold ourselves back when we communicate. Her success comes by helping individuals shift viewpoints to genuinely see from the other person’s perspective.
Holly has served as a keynote speaker and influenced multiple-day workshops, webinars, delivered audio training, and onsite interactive professional development programs. Her topics include: Impacts of Social Styling and Personalities when Communicating, Excelling at Managing, Excellence in Customer Service, Creating Guests for Life, Embracing Conflict, and train the trainer programs.
As an Entrepreneur with a background in event marketing and hospitality, O’Donnell has experience launching multiple businesses, through sales, marketing and networking. Excelling at fostering relationships has contributed to this success. Holly has captivating energy that sparks conversations and instantly engages a room. A philanthropist, she actively supports the Illinois Food Bank, Anti-Cruelty Society, and Toys for Tots. She is an active member of local networking and professional development groups and a contributing writer to local newsletters.
Most recently she’s help build the in-dealership luxury brand experience for the Lincoln Motor Company resulting in a #1 Client Satisfaction ranking by JD Power & Associates.
Holly’s passion for developing teams and shifting the cultural thread of an organization is genuine. With intention and collaboration, helping others realize how they impact and contribute to the success of an operation, brings insight and increases sustainability to the path for success.
Holly earned a Bachelor of Arts in Journalism from Indiana University, Bloomington. She resides with her husband and only child in Aurora, Illinois.
- The Art & Science of Customer Service/ Creating Guests for Life
- How Personalities Impact Team Engagement
- Embracing Conflict
- Accountability vs Sustainability: A Dialogue for Leadership